CATALANA OCCIDENTE, LEADER IN THE INSURANCE SECTOR
Automation and centralisation of translation processes
Spain
Insurance sector
Automation of translation processes
WHO CATALANA OCCIDENTE ARE
Grupo Catalana Occidente is one of the leaders in the Spanish insurance sector and the global credit insurance sector. With steady growth and a strong presence, it has more than 7,300 employees with offices in over 50 countries, providing services to more than four million policyholders. Its network consists of over 1,500 offices and 17,000 brokers.
It currently ranks fifth in the Spanish market and second globally in credit insurance.
The group provides its services through different brands:
- Seguros Catalana Occidente
- Plus Ultra Seguros
- Seguros Bilbao
- NorteHispana Seguros
- Crédito y Caución
- Atradius
- Atradius Re
ITS NEEDS AND OBJECTIVES
Grupo Catalana Occidente had clear needs before we started collaborating with them.
On the one hand, it needed to translate six websites with diverse content from Spanish into other languages. To do this, it was looking for software that would allow it to automate the translation process without sacrificing the quality that only human translation can provide.
On the other hand, it also needed to centralise its document translations (avoiding overlaps, providing control of costs and requests, and adding uniformity to the translated content). Along these same lines, managing translation requests (which can range from a few dozen words in a contract to thousands of words in an operating manual) on a single platform would allow the group to optimise the time spent on requests, and thus the performance of its staff.